Harbour Hope Cancer Support logoHarbour Hope Cancer Support

You don't have to work out the next step alone.

Free, confidential support for people living with cancer, carers and families. No referral needed.

Call the support line

Start with what you need today

  • Cancer navigation

    We help you understand your diagnosis, treatment options and what questions to ask your care team. Our navigators work alongside you to make sense of a system that can feel overwhelming.

  • Emotional support

    It is completely normal to feel anxious, angry or uncertain after a cancer diagnosis. We offer a safe, non-judgmental space to talk through what you are experiencing, at your own pace.

  • Practical help

    From transport to appointments to understanding your financial entitlements, we connect you with the practical assistance that makes day-to-day life a little more manageable.

  • Support for carers

    Caring for someone with cancer is demanding, and your wellbeing matters too. We provide dedicated support to help carers sustain their own health while looking after someone they love.

Support you can access now

  • Open

    Cancer navigation sessions

    Available
    Monday to Friday, 9 am – 5 pm AEST
    Who it is for
    Anyone affected by a cancer diagnosis, including family members and carers — no referral required.

    How to access

    Call our support line, complete the contact form on this page, or ask a hospital social worker to connect you.

    Get started

  • Open

    Telephone emotional support

    Available
    Seven days a week, including public holidays, 8 am – 8 pm AEST
    Who it is for
    Open to people at any stage of a cancer experience — newly diagnosed, in treatment, post-treatment, or bereaved.

    How to access

    Call the support line at any time during operating hours. No appointment needed.

    Call now

  • Open

    Practical assistance referrals

    Available
    Assessed during a navigation session; referrals are made within two business days.
    Who it is for
    People living with cancer who have an identified practical need such as transport, home help, or financial guidance.

    How to access

    Speak with a navigator first so we can understand your situation and match you with the right community service.

    Talk to a navigator

  • Open

    Carer wellbeing check-ins

    Available
    Scheduled fortnightly or monthly — flexible to suit your routine.
    Who it is for
    Unpaid carers supporting a person living with cancer, regardless of whether the person they care for is currently in treatment.

    How to access

    Register your interest through the contact form and a navigator will be in touch within one business day.

    Register interest

Support information

Questions we hear often

Clear answers before you reach out.

  • Is there any cost?
    No. Every service shown on this fictional demo page is free, with no referral or means test.
  • Do I need a referral?
    No. Contact us directly, or ask a member of your healthcare team to connect you.
  • Can I get support outside a major city?
    Yes. Phone and online support is designed to be available across Australia, including rural and remote communities.
  • Will what I share stay private?
    We only collect what is needed to respond and provide support. A real charity would link its full privacy policy here.
  • What should I do in a medical emergency?
    Call 000 or contact your treating team. Harbour Hope is a fictional demo and does not provide emergency or medical advice.
  • Can I use an interpreter?
    Yes. Tell us your preferred language and we will arrange an interpreter for a phone or online appointment.

Tell us what would help

You don't need to have the right words or know exactly what you need. Share as much or as little as you're comfortable with — a navigator will read your message personally and respond within one business day. Your name and phone number are optional; we only ask so we can reach you in the way that suits you best. This form is for the fictional demo only and does not send a real message.

Need to speak with someone today?

Our fictional support line is available 24/7 for this demo. You don't need to be in crisis to call — sometimes it helps just to hear a calm voice and talk through where you are right now.

Call the support line

Built with Your Charity Site